A language used by almost 65 million native-speakers in Europe and 85 million bilinguals around the world deserves its own niche in the call center outsourcing business. Italian is an official language in five nations and a recognized minority language in two countries, making the Italian-speaking populace a lucrative market that businesses should give special attention to. We offer services in this language to help companies address the needs of the growing Italian market.
Who we serve
We tailor our services to the needs of businesses that cater mainly to Italians. Likewise, our team of Italian customer service representatives is trained to understand consumer traits that are unique to Italians and match the manner of speaking of these passionate and expressive customers. Doing these, we strengthen business-consumer relationships through effective communication.
What we do
Italian Call Center delivers outsourced voice and non-voice customer service solutions to customers who speak Italian. Our Italian call center agents, as well as our email and live chat representatives, are either native-speakers or proficient bilinguals with deep knowledge of the Italian culture. Hiring only competent individuals is one way of keeping up with high international standards for customer support, thus propelling our services to the industry lead.
Where we can take you
Italian Call Center can take you to the center of the Italian-speaking market in Europe and to any corner of the world where your Italian customers are. Partnering with us can earn your brand a local appeal through our customizable solutions and a global image through our internationally-recognized delivery methods and management practices.