About Us Page - Italian Call Center

About Us

Italian Call Center is a trusted outsourcing provider of topnotch voice and non-voice solutions to international businesses catering to Italian customers. Based in Southeast Asia’s top outsourcing destination, the Philippines, our company provides opportunities for businesses from different parts of the world to have exceptional customer service and technical support in the language preferred by their Italian customers.

With over 60 million native speakers of the language, the demand for Italian customer service continues to rise as businesses expand their operations to the European market. We answer this call by offering quality services that can meet the highest international standards.

Italian Call Center was founded in 2006 as a telemarketing firm in San Carlos, California. With the goal of tapping the potential of the world-renowned Filipino workforce, our American-managed company then decided to move its operations to Makati City, the Philippines’ prime business district. Since then, we have expanded our roster of bilingual services to include phone-based, e-mail, and live chat customer support.

In order to provide excellent customer experience, we prioritize native speakers of the Italian language when recruiting agents. Through rigorous language and cultural training, we produce the best pool of Italian customer service and technical support agents that can engage effectively with your valued customers.

By outsourcing to Italian Call Center in the Philippines, you empower your business to connect to Italian customers and instill loyalty and trust towards your brand. While we take care of your ancillary services, your business can now have more time to focus on your core functions that are directly linked to your company’s growth.